C&D South West are delighted to announce the launch of our Client Service Charter.
The Charter demonstrates our commitment to driving client service standards to the highest level and a full copy of all 26 promises are shown below. These promises apply to all our clients with immediate effect.
The highlights include:
> Our unique and class leading money back guarantee that applies to every job from today.
> We now operate an excess free insurance scheme.
> Clients can choose eitherpaper or paperless invoices.
> POD endorsed claims guaranteed to be settled within 4 weeks.
> None stacking policy on all your pallets.
> A newly extended local delivery coverage area
> User friendly technology that includes GPS identified delivery points.
The C&D team remain completely focussed on providing clients with a blend of advantages that help you to reduce distribution costs, enhance your customer satisfaction levels, provide peace of mind with risk free trading, and utilise the latest and best technology available in the pallet distribution sector.
Please contact Kevin Harrington on 07728 353685 who will be delighted to answer any specific requests relating to your Client Service Charter.
Read Full Charter Here