Delivering Excellence To You With Our Customer Service Charter

Cost effective pallet logistics that provide peace of mind and supported 24/7 by a friendly long-standing team that offer all customers service excellence through our ‘Customer Service Charter’.

Customer Service Charter

We are committed to providing you with pricing advantages

  • 3 Day service or 48 hr upgrade
  • Economy booked 48 hour guaranteed
  • Free book in service
  • Flexible Fuel Surcharge
  • Simple, transparent pricing & zones
  • Quarter and half pallet rates

Our business partnership will be founded on risk free trading

  • Money back guarantee
  • Resilient & secure customer data protection
  • Excess free Insurance
  • Paper or email invoice choice

Our teamwork and ethics means service excellence to the client

  • POD endorsed claims settled within 4 weeks
  • Outstanding Customer Service
  • None stack pallet policy
  • Complaints responded to in 24 hours
  • Bespoke service & Dedicated Account Management

We are committed to providing you with value for money

  • Half and full pallet dimensions available on single consignments
  • Next day guarantee for up to 3.6 metres
  • First 20 minutes Demurrage Free
  • Extensive local zone coverage

We provide a user friendly technology platform

  • Industry leading online order system
  • Real time tracking & POD Access
  • Easy to use UK & European address search
  • Smartphone App & Text,Email and Twitter Delivery Notifications available
  • GPS identified delivery location
Get a rapid pallet delivery quote now

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Get a rapid pallet delivery quote now

Click or press on the button to open our Rapid Quote form and we’ll have
a pallet delivery quote back to you in as little as 1 hour.  Alternatively, to discuss your requirements straight away you can call us on 01460 647 01

Guaranteed On Time & Backed by the Latest Technology
in Delivery Tracking

Qualifications & Accreditations

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