How we deliver loads of quality

Customer Service Charter

We are committed to providing you with pricing advantages

  • Simple, transparent pricing & zones
  • Generous Quarter, Half and Full pallet rates
  • 48 Hour economy service
  • Complimentary book in & tail lift services
  • Flexible and cost-effective surcharges

Our business partnership will be founded on risk-free trading

  • Money back guarantee*
  • Excess free Insurance on all consignments
  • Founding members of the UK’s Industry-Leading Pallet Network
  • High-security SuperHub to ensure the safety of your goods
  • Resilient & secure customer data protection

Our teamwork and ethics means service excellence to the client

  • Award-winning, third-generation family business team
  • Outstanding customer service
  • Complimentary goods in transit insurance at £5 per kg
  • Complaints responded to in 24 hours
  • Bespoke service options & dedicated account management

We are committed to providing you with value for money

  • First 20 minutes demurrage free
  • Next day pallet service for up to 3.6 metre long consignments
  • 12-month fixed price guarantee
  • Extensive local zone coverage
  • Flexible sustainability surcharge

We provide a user-friendly technology platform

  • Industry-leading online order system
  • Real-time tracking & POD Access with GPS identified delivery location
  • Easy to use UK & European address search
  • Smartphone App & Text, Email and Twitter Delivery Notifications available
  • Alliance Sense AI & Pallet Selfies available for consignments

*Subject to terms

Get a rapid pallet delivery quote now

  • This field is for validation purposes and should be left unchanged.


Guaranteed On Time & Backed by the Latest Technology
in Delivery Tracking

Qualifications & Accreditations

Pin It on Pinterest