Delivering Excellence To You With Our Customer Service Charter
Cost effective pallet logistics that provide peace of mind and supported 24/7 by a friendly long-standing team that offer all customers service excellence through our ‘Customer Service Charter’.
We are committed to providing you with pricing advantages
- 3 Day service or 48 hr upgrade
- Economy booked 48 hour guaranteed
- Free book in service
- Flexible Fuel Surcharge
- Simple, transparent pricing & zones
- Quarter and half pallet rates
Our business partnership will be founded on risk free trading
- Money back guarantee
- Resilient & secure customer data protection
- Excess free Insurance
- Paper or email invoice choice
Our teamwork and ethics means service excellence to the client
- POD endorsed claims settled within 4 weeks
- Outstanding Customer Service
- None stack pallet policy
- Complaints responded to in 24 hours
- Bespoke service & Dedicated Account Management
We are committed to providing you with value for money
- Half and full pallet dimensions available on single consignments
- Next day guarantee for up to 3.6 metres
- First 20 minutes Demurrage Free
- Extensive local zone coverage
We provide a user friendly technology platform
- Industry leading online order system
- Real time tracking & POD Access
- Easy to use UK & European address search
- Smartphone App & Text,Email and Twitter Delivery Notifications available
- GPS identified delivery location
