Delivering Excellence To You With Our Customer Service Charter


Cost effective pallet logistics that provide peace of mind and supported 24/7 by a friendly long-standing team that offer all customers service excellence through our ‘Customer Service Charter’.
We are committed to providing you with pricing advantages

> 3 Day service or 48 hr upgrade
> Economy booked 48 hour guaranteed12186663_877728888976512_5814979225502496836_o
> Free book in service
> Flexible Fuel Surcharge
> Simple, transparent pricing & zones
> Quarter and half pallet rates

Our business partnership will be founded on risk free trading

> Money back guarantee
> Resilient & secure customer data protection
> 100% Invoice accuracy
> Excess free Insurance
> Paper or email invoice choice


Our teamwork and ethics means service excellence to the clientC&D South West pallet delivery and logistics customer service charter logo

> POD endorsed claims settled within 4 weeks
> Pro-active communications
> None stack pallet policy
> Complaints responded to in 24 hours
> Bespoke service


We are committed to providing you with value for money

> Half and full pallet dimensions available on single consignments
> Next day guarantee for up to 3.6 metres
> First 20 minutes Demurrage Free
> Extensive local zone coverage



We provide user friendly technology platform

>Industry leading online order system
> Real time tracking
> Easy to use UK & European address search
> Smartphone App & Text,Email and Twitter Delivery Notifications available
> GPS identified delivery location



View Delivery Options


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