We appointed C & D South West as our Transport company in 2017.
Over the few years they have moved from a simple supplier of services to a valued business partner, helping Arada Ltd deliver an unmatched delivery experience to our customers, whether they are retail or consumer.
We have established a high degree of trust in C & D South West and we know that they deliver a first class service over all aspects of our relationship, and underpin our growth strategy of delivering service excellence.
Even when the inevitable issues arise I have total confidence the whole team are always on hand to right any wrongs. I would highly recommend them & look forward to a continued long term working partnership with them.
We have been using C&D for several years now. I feel comfortable that they understand our needs with regard to competitive market pricing and the transportation of a perishable product.
The difference between C&D and other hauliers is they want to work in partnership with us. They do this by meeting with us in person, look at our total company transport needs and look to save us both cost. Inevitably there are errors, but C&D listen and then work with their partners to ensure there is no repetition.
I am impressed with C&D’s drivers. The enjoy working with my team and will go the extra mile if there are issues. The drivers are good representatives of their company.
We have recommended C&D to other businesses in the area. By having a solid customer base in our town, we know that we have a vested interest in each other.
To begin with I’d highly recommend CDSW to any company looking for highly professional, well organised haulage experts. From the outset they’ve been nothing but a great business partner helping us, as a new company, with little things like advice given on dispatch arrangements, meeting our logistical needs and delivering on the promises we make to our customers and their requirements.
Everyone at CDSW from Steve, our regular collection driver and the replacement drivers, to all the office staff and depot workers that commit to quality customer service are a credit to themselves.
We keep using CDSW as a result of their consistently excellent customer service. They are always quick to assist and keep us fully up to date with our deliveries
We are a family run business that prides itself on providing a customer focused, professional service to our customers and as such demand that same level of service from the carriers we use. C&D South West LTD is one such company.
Due to the nature of the products we sell, the handling and delivery of these products needs to be of the highest standard and C&D have always taken the time and care to ensure this happens. From the moment a collection is booked until the moment it is delivered, they have always represented our company to the highest of standards.
As with all companies it is often only when an issue arrises that you see the true quality of their business. Although rare, C&D with their quick response and equally fast resolution of issues shows that they are a company that can be trusted to represent our business to our customers with the high standards we expect.
Their customer service staff have always polite, professional and knowledgable and their drivers have always been helpful and friendly.
With over 20 years experience within transport and distribution I have rarely come across a company with whom I have been able to build such a good working relationship. Thank you for the support you have provided our business, long may it continue.