Sustainability at C&D South West

At C & D South West, we are committed to delivering a better future for all. We believe sustainable distribution should be a viable, eco-conscious choice that’s open to everybody.

As operators, it is our belief that we all have our part to play to protect the environment for generations to come and have a responsibility to protect our environment.

Our continued commitment to the environment involves being a climate positive workforce, investing in the latest transport technology, efficient processes and modern, economical vehicles allows us to reduce our carbon footprint.

We understand that our industry is a vital part of the UK economy and we want to pioneer that change and initiative to a greener transport and logistics industry meaning a sustainable future for everyone.

What are we doing about it now?

To reduce our impact, we already have a number of measures in place to reduce emissions such as:

  • Climate Positive Workforce as of September 2020
  • All Forklift Trucks at Both Sites are Full Electric
  • Optimised Route Planning to Streamline our Transport Routes, Improve Vehicle Utilisation and Reduce Fuel Consumption
  • Euro V & Euro VI vehicles with Industry Leading Technology
  • Double Deck Trailers with Aerodynamic Profile
  • Longer Length Trailers with 15% Extra Capacity
  • Investment in Technology & Systems to Improve Efficiency and Reduce Waste
  • Our Pallet Network Membership Improves Efficiency and Reduces Empty Running
  • Driver CPC Training for Fuel Efficiency
  • Solar Panels, Led Lighting & Recycling at our Depot’s
  • Reducing Single Use Plastic Within Our Operation
  • Ongoing Research into Further Electrification of Fleet & Alternative Fuels
  • EcoScope Emissions Tracking Tool, Allowing Clients to Track Scope 3 Emissions

What is a climate positive workforce?

As of September 2020, C & D South West are officially a climate positive workforce. This means that every one of our staff members are climate positive because we are offsetting their entire carbon footprint, including emissions from their home, personal & business travel, holidays, food, hobbies and more.

We do this by partnering with Ecologi, by contributing monthly to planting trees and funding some of the worlds best climate crisis solutions and carbon reduction projects. The standards of these projects are certified at the highest level by Gold Standard.

Our partners at Ecologi publish certificates each month of how many tonnes of CO2 (‘carbon credits’) have been prevented from going into the atmosphere or removed from it. View these here.

What are our plans for the future?

Although we are making significant contributions to reduce our impact, we acknowledge more needs to be done to address the carbon emitted from the transport and logistics industry.

Some of our plans for the future include:

  • Plant for A Pallet’ Initiative by 2024
  • All our Forklifts to be Electric by 2025 (Completed in 2023, Two Years ahead of Target)
  • All our HGV’s to be Electric by 2030

We’ll continue to research and implement other ways to reduce emissions, such as continuing to reduce the amount of plastic used within our operations.

We’re already heavily involved in researching and enquiring into industry vehicle manufacturers who are working on creating all-electric trucks and will continue to do so.

What does this mean for you?

If you choose to do business with us, you’re making an environmentally conscious choice with a haulier that is serious about its impact and committed to providing a sustainable future for logistics.

At C & D South West we aim to pioneer the change within the industry and lead the way forward to a Carbon Neutral Transport & Logistics Industry.

We are Part of the Palletforce Network


We are a founder member of the PalletForce network, one of the fastest-growing palletised distribution networks in the UK.

With over 100 depots with a combined fleet of over 3000 vehicles and 4 million sq ft of warehousing, C&D South West and PalletForce handles thousands of pallets every night.

The concept of our network means we offer streamlined processes with significant efficiency savings over conventional methods of distribution. Our customers benefit from competitive prices, reliability of service, whilst the impact of the environment is substantially reduced.

Furthermore, as one of the only a few South West logistics company expanding its storage, distribution and fleet you’ll know that your expansion plans will be in safe hands at C&D South West. We encourage all businesses to discuss with us there distribution and pallet delivery needs. Then with the right planning strategy and pricing we can produce a full solution specifically designed to meet your budget requirements.

Here’s how we create peace of mind haulage


We are committed to providing you with pricing advantages


Our business partnership will be founded on risk free trading


Our teamwork and ethics means service excellence to the client


We are committed to providing you with value for money


We provide a user friendly technology platform


We are committed to providing you with pricing advantages


Our business partnership will be founded on risk free trading


Our teamwork and ethics means service excellence to the client


We are committed to providing you with value for money


We provide a user friendly technology platform


Who we help

Business Owners and Directors

Business Owners and

Transport, Logistics and Warehouse Managers

Transport, Logistics and Warehouse Managers

Procurement and General Managers

Procurement and General Managers

We often work with the following sectors


Pallet Distribution for the Retail Sector


Food & Drink Pallet Distribution


Distribution for Manufacturing


Distribution for Engineering Companies


Wholesale Distribution

Guaranteed On Time & Backed by the Latest Technology
in Delivery Tracking

Qualifications & Accreditations


"We keep using CDSW as a result of their consistently excellent customer service. They are always quick to assist and keep us fully up to date with our deliveries"

Sarah A, Sales Processing Manager, Somerset Based Retailer

"Over the few years they have moved from a simple supplier of services to a valued business partner, helping Arada Ltd deliver an unmatched delivery experience to our customers, whether they are retail or consumer."

Jon B, Director, Manufacturing Firm, Devon

"We have been using C&D for several years now. I feel comfortable that they understand our needs with regard to competitive market pricing and the transportation of a perishable product."

Steve B, Managing Director, Somerset Based Brewery

"From the outset they’ve been nothing but a great business partner helping us, as a new company, with little things like advice given on dispatch arrangements, meeting our logistical needs and delivering on the promises we make to our customers and their requirements. "

Dan U, Dispatch Coordinator, Dorset Food Manufacturer

"With over 20 years experience within transport and distribution I have rarely come across a company with whom I have been able to build such a good working relationship. Thank you for the support you have provided our business, long may it continue."

Richard G, Warehouse Manager, Devon Based Door Manufacturer

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Frequently Asked Questions

Is there a cost to use your service?

There are no membership costs or hidden fees when using C & D South West. You simply pay for the shipping costs on the freight you move. To set up an account, please click here.

What can I ship?

We handle a variety of goods on a daily basis at C & D South West from Garden Furniture, to Stoves to Bottles of Beer! However, all goods sent with us must be ambient, non hazardous and secured to a pallet for onward shipment. To find out more about pallet sizes and guidelines please click here.

What if my goods are not on a pallet?

We can offer a palletisation service for adhoc consignments that may not be palletised for collection. To request a quotation regarding this service, please click here.

What Warranties/Insurance do I have for my shipments?

All consignments benefit from free goods-in-transit insurance, for more information regarding insurance on your freight please see our Terms & Conditions. If our standard insurance does not meet your required level of cover, please contact us regarding additional insurance as this can be offered.

If my goods are lost or damaged, what do I need to do?

In line with our Customer Service Charter we aim to provide the highest quality service to all clients, however should the situation arise where goods are unfortunately lost or damaged in transit please contact your account manager or our customer service team as soon as possible to report this so we can investigate & process accordingly.

What are C&D operating hours?

Our operation runs 24 hours a day, Monday to Friday. Until 12.00 on a Saturday and closed on Sundays. If you have a request outside of our working hours please contact us and we will respond as quickly as we can.

What's the best number and email to contact C&D on ?

Our main contact number is 01460 64701 and the fastest way to reach us, however if you prefer to email please click here so your enquiry can be directed to the relevant department.

How can I track my order?

All consignments are tracked via our online portal that can be accessed here. We can also offer tracking updates with twitter, email and text notifications for each delivery. Please click here for more information.

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