This year has seen unprecedented pressure on every sector across the UK, and as such the Christmas operations for our network are not open as usual for 2021.

We can confirm that the network will be closed between Christmas and New Year – the details of this are noted below. This will allow our network and teams to take some well-earned time off with their families and friends over Christmas, and to help recharge ready for the challenges of 2022.

Our network will review the Christmas arrangements for 2022 in a similar manner and communicate the plans accordingly in due course.

Please take time to check the detail below and share any queries or questions with a member of our customer services team.


Thursday 23rd December will be the last full day of operations, and the final full day of collections and deliveries before the new year.

There will be no collections or deliveries between Saturday 25th December 2021 and Monday 3rd January 2022 inclusive.

On Friday 24th December, it will be strictly AM deliveries ONLY. The deliveries will only be made on Friday 24th December if it explicitly states in the consignment notes on Alliance – otherwise the delivery will be completed from Tuesday 4th January 2022 onwards. The network will only deliver up to 12:00 noon on Friday 24th December – therefore TA, TB, AM surcharges will apply where appropriate to all consignments due for delivery on this day.

Opening schedule

The operating plan is set out in the calendar below:

Normal Collection & Delivery Service Normal Collection & Delivery Service Normal Collection & Delivery Service Normal Collection & Delivery Service AM delivery service only    –  No CollectionsClosed       Closed    
Closed       Closed     Closed     Closed       Closed    Closed    Closed       
Closed       Normal Operations Resume 

Thank you for your understanding during these unprecedented times, if you require any further information or assistance please do not hesitate to contact us.

Assuring you of our very best intentions at all times.

C & D South West Ltd

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