Further to our service levels update last week (that can be viewed here), this morning Palletforce has announced further measures to support our pallet network for the surge in volumes of freight we are currently experiencing.

Due to the exceptional volumes that the transport and logistics industry are currently facing, see below changes that are coming into effect immediately with regards to our network service levels.

The above measures go live with immediate effect – these measures will remain in place until at least Friday 7th May 2021 – and will be reviewed weekly, with measures added or relaxed as required.

Despite this, the team at C&D South West and our partners throughout the Palletforce network are focused on maintaining service levels and working hard to continue delivering loads of quality despite this surge.

Whilst other Pallet Networks are suspending service to certain locations, this is not our intention to do this. Our network is actively developing more network delivery capacity in areas where it is needed most however it has meant that in the short term you may experience some delays to your delivery times at present.

Due to the unprecedented surge in freight, we would politely ask that you can make your customers and delivery points aware of the current issues within our sector. This is so they can understand why certain services could be delayed at this moment in time.

To minimise further delays, we also please ask that all freight is well presented. Additionally, any prior notice that can be given for higher volumes of freight would be appreciated. This is to allow us and our network partners to best plan our resources and allocate vehicles more efficiently.

If you require a copy of our Pallet Presentation Guidelines, please click here.

We hope that you can understand the current circumstances, should your consignments be subject to any delays and we will endeavor to keep all of our clients informed as promptly as possible with regards to any such delays.

Assuring you of our very best intentions at all times.

C & D South West Ltd

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