Further to our service level updates over the past couple of weeks (that can be viewed here), this evening Palletforce has announced further measures to support our pallet network with the surge in volumes of freight we are currently experiencing across our sector.

Due to the exceptional volumes of freight that the transport and logistics industry are currently facing, the below operational changes are being implemented as per the table below. We will continue to review these measures weekly and amend them as required – they will be expected to be in place until Monday 7th June which takes us past the two upcoming bank holiday periods.

New measures – these will go live for freight manifested on Wednesday 28th April onwards

Current measures – these went live on Monday 19th April

The current situation has been driven by the changing commercial environment and consumer culture. It has been exacerbated by challenges within our industry including driver and vehicle resource shortages.

Due to the unprecedented surge in freight, we would politely ask that you can make your customers and delivery points aware of the current issues within our sector. This is so they can understand why certain services could be delayed at this moment in time.

To minimise further delays, we also please ask that all freight is well presented. Additionally, any prior notice that can be given for higher volumes of freight would be appreciated. This is to allow us and our network partners to best plan our resources and allocate vehicles more efficiently.

If you require a copy of our Pallet Presentation Guidelines, please click here.

We hope that you can understand the current circumstances, should your consignments be subject to any delays and we will endeavor to keep all of our clients informed as promptly as possible with regards to any such delays.

Assuring you of our very best intentions at all times.

C & D South West Ltd

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